diff --git a/components/device-mgt/org.wso2.carbon.device.mgt.core/src/main/java/org/wso2/carbon/device/mgt/core/config/ui/HubspotChat.java b/components/device-mgt/org.wso2.carbon.device.mgt.core/src/main/java/org/wso2/carbon/device/mgt/core/config/ui/HubspotChat.java
new file mode 100644
index 0000000000..6ae77ee681
--- /dev/null
+++ b/components/device-mgt/org.wso2.carbon.device.mgt.core/src/main/java/org/wso2/carbon/device/mgt/core/config/ui/HubspotChat.java
@@ -0,0 +1,54 @@
+package org.wso2.carbon.device.mgt.core.config.ui;
+
+import javax.xml.bind.annotation.XmlElement;
+
+public class HubspotChat {
+    private boolean isEnableHubspot;
+    private String trackingUrl;
+    private String accessToken;
+    private String senderActorId;
+    private long channelAccountId;
+
+    @XmlElement(name = "EnableHubspot")
+    public boolean isEnableHubspot() {
+        return isEnableHubspot;
+    }
+
+    public void setEnableHubspot(boolean enableHubspot) {
+        isEnableHubspot = enableHubspot;
+    }
+
+    @XmlElement(name = "TrackingUrl")
+    public String getTrackingUrl() {
+        return trackingUrl;
+    }
+
+    public void setTrackingUrl(String trackingUrl) {
+        this.trackingUrl = trackingUrl;
+    }
+
+    @XmlElement(name = "AccessToken")
+    public String getAccessToken() {
+        return accessToken;
+    }
+
+    public void setAccessToken(String accessToken) {
+        this.accessToken = accessToken;
+    }
+    @XmlElement(name = "SenderActorId")
+    public String getSenderActorId() {
+        return senderActorId;
+    }
+
+    public void setSenderActorId(String senderActorId) {
+        this.senderActorId = senderActorId;
+    }
+    @XmlElement(name = "ChannelAccountId")
+    public long getChannelAccountId() {
+        return channelAccountId;
+    }
+
+    public void setChannelAccountId(long channelAccountId) {
+        this.channelAccountId = channelAccountId;
+    }
+}
diff --git a/components/device-mgt/org.wso2.carbon.device.mgt.core/src/main/java/org/wso2/carbon/device/mgt/core/config/ui/UIConfiguration.java b/components/device-mgt/org.wso2.carbon.device.mgt.core/src/main/java/org/wso2/carbon/device/mgt/core/config/ui/UIConfiguration.java
index e5b553fec5..dca4a76a6b 100644
--- a/components/device-mgt/org.wso2.carbon.device.mgt.core/src/main/java/org/wso2/carbon/device/mgt/core/config/ui/UIConfiguration.java
+++ b/components/device-mgt/org.wso2.carbon.device.mgt.core/src/main/java/org/wso2/carbon/device/mgt/core/config/ui/UIConfiguration.java
@@ -34,7 +34,7 @@ public class UIConfiguration {
     private int sessionTimeOut;
     private int loginCacheCapacity;
     private Billing billing;
-    private String chatConfig;
+    private HubspotChat hubspotChat;
 
     @XmlElement(name = "AppRegistration", required=true)
     public AppRegistration getAppRegistration() {
@@ -64,15 +64,14 @@ public class UIConfiguration {
         isSsoEnable = ssoEnable;
     }
 
-    @XmlElement(name = "ChatConfig", required = true)
-    public String getChatConfig() {
-        return chatConfig;
+    @XmlElement(name = "HubspotChat", required = true)
+    public HubspotChat getHubspotChat() {
+        return hubspotChat;
     }
 
-    public void setChatConfig(String chatConfig) {
-        this.chatConfig = chatConfig;
+    public void setHubspotChat(HubspotChat hubspotChat) {
+        this.hubspotChat = hubspotChat;
     }
-
     @XmlElement(name = "Billing", required=true)
     public Billing getBilling() {
         return billing;
diff --git a/components/ui-request-interceptor/io.entgra.ui.request.interceptor/src/main/java/io/entgra/ui/request/interceptor/HubspotHandler.java b/components/ui-request-interceptor/io.entgra.ui.request.interceptor/src/main/java/io/entgra/ui/request/interceptor/HubspotHandler.java
index a9d97de3a5..b649d341fe 100644
--- a/components/ui-request-interceptor/io.entgra.ui.request.interceptor/src/main/java/io/entgra/ui/request/interceptor/HubspotHandler.java
+++ b/components/ui-request-interceptor/io.entgra.ui.request.interceptor/src/main/java/io/entgra/ui/request/interceptor/HubspotHandler.java
@@ -96,6 +96,7 @@ public class HubspotHandler extends HttpServlet {
          */
         private boolean validateRequest(HttpServletRequest req, HttpServletResponse resp)
                 throws IOException {
+            httpSession = req.getSession(false);
             if (httpSession == null) {
                 log.error("Unauthorized, You are not logged in. Please log in to the portal");
                 HandlerUtil.handleError(resp, HttpStatus.SC_UNAUTHORIZED);
@@ -106,14 +107,13 @@ public class HubspotHandler extends HttpServlet {
                 HandlerUtil.handleError(resp, HttpStatus.SC_BAD_REQUEST);
                 return false;
             }
-            httpSession = req.getSession(false);
             gatewayUrl = req.getScheme() + HandlerConstants.SCHEME_SEPARATOR + System.getProperty(HandlerConstants.IOT_GW_HOST_ENV_VAR)
                     + HandlerConstants.COLON + HandlerUtil.getGatewayPort(req.getScheme());
             iotsCoreUrl = req.getScheme() + HandlerConstants.SCHEME_SEPARATOR + System.getProperty(HandlerConstants.IOT_CORE_HOST_ENV_VAR)
                     + HandlerConstants.COLON + HandlerUtil.getCorePort(req.getScheme());
             String uiConfigUrl = iotsCoreUrl + HandlerConstants.UI_CONFIG_ENDPOINT;
             uiConfigJsonObject = HandlerUtil.getUIConfigAndPersistInSession(uiConfigUrl, gatewayUrl, httpSession, resp);
-            chatConfig = uiConfigJsonObject.get("chatConfig").getAsString();
+            chatConfig = uiConfigJsonObject.get("hubspotChat").getAsJsonObject().get("accessToken").getAsString();
             hubspotEndpoint = HandlerConstants.HTTPS_PROTOCOL + HandlerConstants.SCHEME_SEPARATOR + HandlerConstants.HUBSPOT_CHAT_URL;
             return true;
         }
diff --git a/features/device-mgt/org.wso2.carbon.device.mgt.basics.feature/src/main/resources/conf/mdm-ui-config.xml b/features/device-mgt/org.wso2.carbon.device.mgt.basics.feature/src/main/resources/conf/mdm-ui-config.xml
index a87ef6e44e..d30f414885 100644
--- a/features/device-mgt/org.wso2.carbon.device.mgt.basics.feature/src/main/resources/conf/mdm-ui-config.xml
+++ b/features/device-mgt/org.wso2.carbon.device.mgt.basics.feature/src/main/resources/conf/mdm-ui-config.xml
@@ -24,8 +24,15 @@
     <SessionTimeOut>3600</SessionTimeOut>
     <!--  maximum number of login cache entries  -->
     <LoginCacheCapacity>10000</LoginCacheCapacity>
-    <!--  access token for hubspot live chat feature - whenever the access token will be rotated, needs to be changed this with the new token  -->
-    <ChatConfig>pat-na1-33bc59e0-3526-45b0-b9cf-f353d0ae0ced</ChatConfig>
+    <!-- hubspot account info for live chat -->
+    <HubspotChat>
+        <EnableHubspot>false</EnableHubspot>
+        <TrackingUrl>tracking_url</TrackingUrl>
+        <!--  access token - whenever the access token will be rotated, needs to be changed this with the new token  -->
+        <AccessToken>access_token</AccessToken>
+        <SenderActorId>sender_actorId</SenderActorId>
+        <ChannelAccountId>channel_AccountId</ChannelAccountId>
+    </HubspotChat>
     <Billing>
         <HideBillGenerationInSuperTenant>false</HideBillGenerationInSuperTenant>
         <HideBillGenerationInSubTenant>true</HideBillGenerationInSubTenant>