diff --git a/components/device-mgt/io.entgra.device.mgt.core.device.mgt.core/src/main/java/io/entgra/device/mgt/core/device/mgt/core/dao/EnrollmentDAO.java b/components/device-mgt/io.entgra.device.mgt.core.device.mgt.core/src/main/java/io/entgra/device/mgt/core/device/mgt/core/dao/EnrollmentDAO.java
index 93c456f929..df812fc62f 100644
--- a/components/device-mgt/io.entgra.device.mgt.core.device.mgt.core/src/main/java/io/entgra/device/mgt/core/device/mgt/core/dao/EnrollmentDAO.java
+++ b/components/device-mgt/io.entgra.device.mgt.core.device.mgt.core/src/main/java/io/entgra/device/mgt/core/device/mgt/core/dao/EnrollmentDAO.java
@@ -101,11 +101,12 @@ public interface EnrollmentDAO {
      * Retrieves owners and the list of device IDs related to an owner.
      *
      * @param owner the owner whose device IDs need to be retrieved
+     * @param allowingDeviceStatuses statuses of devices need to be retrieved
      * @param tenantId the ID of the tenant
      * @return {@link OwnerWithDeviceDTO} which contains a list of devices related to a user
      * @throws DeviceManagementDAOException if an error occurs while fetching the data
      */
-    OwnerWithDeviceDTO getOwnersWithDevices(String owner, int tenantId) throws DeviceManagementDAOException;
+    OwnerWithDeviceDTO getOwnersWithDevices(String owner, List<String> allowingDeviceStatuses, int tenantId) throws DeviceManagementDAOException;
 
     /**
      * Retrieves a list of device IDs with owners and device status.
diff --git a/components/device-mgt/io.entgra.device.mgt.core.device.mgt.core/src/main/java/io/entgra/device/mgt/core/device/mgt/core/dao/impl/AbstractEnrollmentDAOImpl.java b/components/device-mgt/io.entgra.device.mgt.core.device.mgt.core/src/main/java/io/entgra/device/mgt/core/device/mgt/core/dao/impl/AbstractEnrollmentDAOImpl.java
index dad35f0795..7e02bd7ac0 100644
--- a/components/device-mgt/io.entgra.device.mgt.core.device.mgt.core/src/main/java/io/entgra/device/mgt/core/device/mgt/core/dao/impl/AbstractEnrollmentDAOImpl.java
+++ b/components/device-mgt/io.entgra.device.mgt.core.device.mgt.core/src/main/java/io/entgra/device/mgt/core/device/mgt/core/dao/impl/AbstractEnrollmentDAOImpl.java
@@ -564,23 +564,34 @@ public abstract class AbstractEnrollmentDAOImpl implements EnrollmentDAO {
     }
 
     @Override
-    public OwnerWithDeviceDTO getOwnersWithDevices(String owner, int tenantId)
+    public OwnerWithDeviceDTO getOwnersWithDevices(String owner, List<String> allowingDeviceStatuses, int tenantId)
             throws DeviceManagementDAOException {
         Connection conn = null;
         OwnerWithDeviceDTO ownerDetails = new OwnerWithDeviceDTO();
         List<Integer> deviceIds = new ArrayList<>();
         int deviceCount = 0;
 
+        StringBuilder deviceFilters = new StringBuilder();
+        for (int i = 0; i < allowingDeviceStatuses.size(); i++) {
+            deviceFilters.append("?");
+            if (i < allowingDeviceStatuses.size() - 1) {
+                deviceFilters.append(",");
+            }
+        }
+
         String sql = "SELECT e.DEVICE_ID, e.OWNER, e.STATUS AS DEVICE_STATUS, d.NAME AS DEVICE_NAME, e.DEVICE_TYPE AS DEVICE_TYPE, e.DEVICE_IDENTIFICATION AS DEVICE_IDENTIFICATION " +
                 "FROM DM_ENROLMENT e " +
                 "JOIN DM_DEVICE d ON e.DEVICE_ID = d.ID " +
-                "WHERE e.OWNER = ? AND e.TENANT_ID = ?";
+                "WHERE e.OWNER = ? AND e.TENANT_ID = ? AND e.STATUS IN (" + deviceFilters.toString() + ")";
+
         try {
             conn = this.getConnection();
             try (PreparedStatement stmt = conn.prepareStatement(sql)) {
                 stmt.setString(1, owner);
                 stmt.setInt(2, tenantId);
-
+                for (int i = 0; i < allowingDeviceStatuses.size(); i++) {
+                    stmt.setString(3 + i, allowingDeviceStatuses.get(i));
+                }
                 try (ResultSet rs = stmt.executeQuery()) {
                     while (rs.next()) {
                         if (ownerDetails.getUserName() == null) {
diff --git a/components/device-mgt/io.entgra.device.mgt.core.device.mgt.core/src/main/java/io/entgra/device/mgt/core/device/mgt/core/service/DeviceManagementProviderServiceImpl.java b/components/device-mgt/io.entgra.device.mgt.core.device.mgt.core/src/main/java/io/entgra/device/mgt/core/device/mgt/core/service/DeviceManagementProviderServiceImpl.java
index a3039ba356..d2d73dc92a 100644
--- a/components/device-mgt/io.entgra.device.mgt.core.device.mgt.core/src/main/java/io/entgra/device/mgt/core/device/mgt/core/service/DeviceManagementProviderServiceImpl.java
+++ b/components/device-mgt/io.entgra.device.mgt.core.device.mgt.core/src/main/java/io/entgra/device/mgt/core/device/mgt/core/service/DeviceManagementProviderServiceImpl.java
@@ -5358,9 +5358,14 @@ public class DeviceManagementProviderServiceImpl implements DeviceManagementProv
         int tenantId = PrivilegedCarbonContext.getThreadLocalCarbonContext().getTenantId(true);
         OwnerWithDeviceDTO ownerWithDeviceDTO;
 
+        List<String> allowingDeviceStatuses = new ArrayList<>();
+        allowingDeviceStatuses.add(EnrolmentInfo.Status.ACTIVE.toString());
+        allowingDeviceStatuses.add(EnrolmentInfo.Status.INACTIVE.toString());
+        allowingDeviceStatuses.add(EnrolmentInfo.Status.UNREACHABLE.toString());
+
         try {
             DeviceManagementDAOFactory.openConnection();
-            ownerWithDeviceDTO = this.enrollmentDAO.getOwnersWithDevices(owner, tenantId);
+            ownerWithDeviceDTO = this.enrollmentDAO.getOwnersWithDevices(owner, allowingDeviceStatuses, tenantId);
             if (ownerWithDeviceDTO == null) {
                 String msg = "No data found for owner: " + owner;
                 log.error(msg);