diff --git a/components/device-mgt/org.wso2.carbon.device.mgt.api/src/main/java/org/wso2/carbon/device/mgt/jaxrs/service/impl/UserManagementServiceImpl.java b/components/device-mgt/org.wso2.carbon.device.mgt.api/src/main/java/org/wso2/carbon/device/mgt/jaxrs/service/impl/UserManagementServiceImpl.java
index 91538230a13..8fc57a0c891 100644
--- a/components/device-mgt/org.wso2.carbon.device.mgt.api/src/main/java/org/wso2/carbon/device/mgt/jaxrs/service/impl/UserManagementServiceImpl.java
+++ b/components/device-mgt/org.wso2.carbon.device.mgt.api/src/main/java/org/wso2/carbon/device/mgt/jaxrs/service/impl/UserManagementServiceImpl.java
@@ -21,6 +21,7 @@ package org.wso2.carbon.device.mgt.jaxrs.service.impl;
 import org.apache.commons.lang.StringUtils;
 import org.apache.commons.logging.Log;
 import org.apache.commons.logging.LogFactory;
+import org.eclipse.wst.common.uriresolver.internal.util.URIEncoder;
 import org.wso2.carbon.device.mgt.common.DeviceManagementException;
 import org.wso2.carbon.device.mgt.core.service.DeviceManagementProviderService;
 import org.wso2.carbon.device.mgt.core.service.EmailMetaInfo;
@@ -36,6 +37,7 @@ import org.wso2.carbon.user.api.UserStoreManager;
 import javax.ws.rs.*;
 import javax.ws.rs.core.MediaType;
 import javax.ws.rs.core.Response;
+import java.io.UnsupportedEncodingException;
 import java.net.URI;
 import java.net.URISyntaxException;
 import java.security.SecureRandom;
@@ -85,7 +87,8 @@ public class UserManagementServiceImpl implements UserManagementService {
             if (log.isDebugEnabled()) {
                 log.debug("User by username: " + userInfo.getUsername() + " was found.");
             }
-            return Response.created(new URI(API_BASE_PATH + "/" + userInfo.getUsername())).entity(
+            return Response.created(new URI(API_BASE_PATH + "/" + URIEncoder.encode(userInfo.getUsername(), "UTF-8")))
+                    .entity(
                     createdUserInfo).build();
         } catch (UserStoreException e) {
             String msg = "Error occurred while trying to add user '" + userInfo.getUsername() + "' to the " +
@@ -99,6 +102,12 @@ public class UserManagementServiceImpl implements UserManagementService {
             log.error(msg, e);
             return Response.serverError().entity(
                     new ErrorResponse.ErrorResponseBuilder().setMessage(msg).build()).build();
+        } catch (UnsupportedEncodingException e) {
+            String msg = "Error occurred while encoding username in the URI for the newly created user " +
+                    userInfo.getUsername();
+            log.error(msg, e);
+            return Response.serverError().entity(
+                    new ErrorResponse.ErrorResponseBuilder().setMessage(msg).build()).build();
         }
     }
 
diff --git a/components/device-mgt/org.wso2.carbon.device.mgt.ui/src/main/resources/jaggeryapps/devicemgt/app/pages/cdmf.page.users/public/js/listing.js b/components/device-mgt/org.wso2.carbon.device.mgt.ui/src/main/resources/jaggeryapps/devicemgt/app/pages/cdmf.page.users/public/js/listing.js
index af9792e18ac..50f11a3df34 100644
--- a/components/device-mgt/org.wso2.carbon.device.mgt.ui/src/main/resources/jaggeryapps/devicemgt/app/pages/cdmf.page.users/public/js/listing.js
+++ b/components/device-mgt/org.wso2.carbon.device.mgt.ui/src/main/resources/jaggeryapps/devicemgt/app/pages/cdmf.page.users/public/js/listing.js
@@ -336,7 +336,8 @@ function loadUsers() {
             class: "text-right content-fill text-left-on-grid-view no-wrap",
             data: null,
             render: function (data, type, row, meta) {
-                var editbtn = '<a data-toggle="tooltip" data-placement="bottom" title="Edit User"href="' + context + '/user/edit?username=' + data.filter + '" data-username="' + data.filter + '" ' +
+                var editbtn = '<a data-toggle="tooltip" data-placement="bottom" title="Edit User"href="' + context +
+                    '/user/edit?username=' + encodeURIComponent(data.filter) + '" data-username="' + data.filter + '" ' +
                     'data-click-event="edit-form" ' +
                     'class="btn padding-reduce-on-grid-view edit-user-link"> ' +
                     '<span class="fw-stack"> ' +