diff --git a/components/device-mgt/org.wso2.carbon.device.mgt.api/src/main/java/org/wso2/carbon/device/mgt/jaxrs/service/impl/UserManagementServiceImpl.java b/components/device-mgt/org.wso2.carbon.device.mgt.api/src/main/java/org/wso2/carbon/device/mgt/jaxrs/service/impl/UserManagementServiceImpl.java
index 33495907d1f..2b5a2e8d455 100644
--- a/components/device-mgt/org.wso2.carbon.device.mgt.api/src/main/java/org/wso2/carbon/device/mgt/jaxrs/service/impl/UserManagementServiceImpl.java
+++ b/components/device-mgt/org.wso2.carbon.device.mgt.api/src/main/java/org/wso2/carbon/device/mgt/jaxrs/service/impl/UserManagementServiceImpl.java
@@ -104,8 +104,11 @@ public class UserManagementServiceImpl implements UserManagementService {
                             userInfo.getEmailAddress());
             // calling addUser method of carbon user api
             List<String> tmpRoles = new ArrayList<>();
+            String[] userInfoRoles = userInfo.getRoles();
             tmpRoles.add(DEFAULT_DEVICE_USER);
-            tmpRoles.addAll(Arrays.asList(userInfo.getRoles()));
+            if (userInfoRoles != null) {
+                tmpRoles.addAll(Arrays.asList(userInfoRoles));
+            }
             String[] roles = new String[tmpRoles.size()];
             tmpRoles.toArray(roles);