diff --git a/components/mobile-plugins/android-plugin/org.wso2.carbon.device.mgt.mobile.android.ui/src/main/resources/jaggeryapps/devicemgt/app/units/cdmf.unit.device.type.android.device-view/device-view.hbs b/components/mobile-plugins/android-plugin/org.wso2.carbon.device.mgt.mobile.android.ui/src/main/resources/jaggeryapps/devicemgt/app/units/cdmf.unit.device.type.android.device-view/device-view.hbs
index cff681a96d..55379c2c7c 100644
--- a/components/mobile-plugins/android-plugin/org.wso2.carbon.device.mgt.mobile.android.ui/src/main/resources/jaggeryapps/devicemgt/app/units/cdmf.unit.device.type.android.device-view/device-view.hbs
+++ b/components/mobile-plugins/android-plugin/org.wso2.carbon.device.mgt.mobile.android.ui/src/main/resources/jaggeryapps/devicemgt/app/units/cdmf.unit.device.type.android.device-view/device-view.hbs
@@ -97,7 +97,9 @@
                   <div id="map-error" class="message message-warning">
                       <h4 class="remove-margin">
                           <i class="icon fw fw-warning"></i>
-                          Device location information is not available.
+                          The device location information is not available right now! Please refresh the page in a few minutes.
+                          The location details will not be available if the device’s “Location Services setting” is disabled
+                          or if WSO2 IoT Server has not received the device’s location information from the device.
                       </h4>
                   </div>
                   <p class="add-padding-5x"></p>
diff --git a/components/mobile-plugins/windows-plugin/org.wso2.carbon.device.mgt.mobile.windows.ui/src/main/resources/jaggeryapps/devicemgt/app/units/cdmf.unit.device.type.windows.device-view/device-view.hbs b/components/mobile-plugins/windows-plugin/org.wso2.carbon.device.mgt.mobile.windows.ui/src/main/resources/jaggeryapps/devicemgt/app/units/cdmf.unit.device.type.windows.device-view/device-view.hbs
index 58d466ae4d..c292e3e7db 100644
--- a/components/mobile-plugins/windows-plugin/org.wso2.carbon.device.mgt.mobile.windows.ui/src/main/resources/jaggeryapps/devicemgt/app/units/cdmf.unit.device.type.windows.device-view/device-view.hbs
+++ b/components/mobile-plugins/windows-plugin/org.wso2.carbon.device.mgt.mobile.windows.ui/src/main/resources/jaggeryapps/devicemgt/app/units/cdmf.unit.device.type.windows.device-view/device-view.hbs
@@ -91,7 +91,9 @@
                     <div id="map-error" class="message message-warning">
                         <h4 class="remove-margin">
                             <i class="icon fw fw-warning"></i>
-                            Device location information is not available.
+                            The device location information is not available right now! Please refresh the page in a few minutes.
+                            The location details will not be available if the device’s “Location Services setting” is disabled
+                            or if WSO2 IoT Server has not received the device’s location information from the device.
                         </h4>
                     </div>
                     <p class="add-padding-5x"></p>